Good training can trigger instant performance improvements, raising skill levels, aiding understanding while enhancing knowledge and judgement so people can do their jobs to a higher standard. Separately, developing people for new roles helps retain good staff while making the most of their current abilities. Perhaps most importantly of all is the way good training can have a positive impact on people's attitude, the key driving force for all behaviour.
Having trained the sales teams for the industry leader, Audley, a suite of training courses has been built up to transform the sales performance of these operations. (read more)
Courses from 2 days to 6 days in length: Full sales process or improving individual steps. New recruits with no previous sales experience to un-trainable ‘Top-Gun’ performers.
A one day course aimed at maximising retained profits through a variety of business practices and face to face techniques.
Typically 1/2 day to 3 days in duration. Top down, ‘cascade’ approach where the company’s customer-service culture is identified and given language. Mixed-messages are eliminated and the culture is then shared across the entire operation.
In other words, training is a partnership with the managers and staff within a business and must fit the operation. The training message is a replication and extension of the management message. The language and style is one which is understood by those asked to learn, develop and change.
“Geoff’s training can be life changing. A modest claim but true! His knowledge, skills and delivery make transformational change in the team and business.”
“I want to thank Geoff for the impact his training has had on me personally and professionally. I always come away feeling as if ‘I can achieve anything’. When the National Resales Manager asked me recently what had changed for me, over time, in my career of property sales (which incidentally started in 1998) I […]
Go Forward (UK) Ltd, 10 Park Plaza
Battlefields Enterprise Park
Shrewsbury, SY1 3AF